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Webpages go to ERROR: The account has no invoice in Failed Billing

FIXED
PTE
Newbie
Posts: 2
Fixes: 1
Registered: ‎05-10-2017

Webpages go to ERROR: The account has no invoice in Failed Billing

Hi, for the last few days now my browser keeps being redirected to a plusnet page http://failed.billing.plus.net/apps/payment/failed which basically says ERROR: The account has no invoice in Failed Billing. Almost every page I try to visit it does the same with any browser. I've tried restarting the router but its still the same.

Can anyone help me please

2 REPLIES
PTE
Newbie
Posts: 2
Fixes: 1
Registered: ‎05-10-2017

Re: Webpages go to ERROR: The account has no invoice in Failed Billing

Fix

Sorted now, managed to use the chat function and was sorted in minutes Smiley

Plusnet Help Team
Plusnet Help Team
Posts: 10,054
Thanks: 3,181
Fixes: 506
Registered: ‎21-04-2017

Re: Webpages go to ERROR: The account has no invoice in Failed Billing

Sorry to hear you've had this problem

Happy to see it's sorted. If the issue occurs again can you try turning your router off for 65 minutes? As in theory that should do a similar type of thing we'd do on our side to fix it.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team