Waitingfor cash back email

[#1]

I switched to plusnet using compare the market and there was a cashback offer does anyone know when I would get the email on claiming it

[#2]

Thanks for getting in touch @Anthonyj29.

I'm sorry to hear that you haven't received your cashback e-mail yet.

I've created a ticket on your account with a direct link to claim your cashback which you can view by going here.

Once you've done this you'll receive your cashback within 30 days

If you're having issues claiming this we can do this with your permission which you'll need to give us by responding using the link above.

Let us know if there's anything else we can help with

[#3]

Moderators Note
This topic has been moved from ADSL Broadband to Accounts/Billing.