cancel
Showing results for 
Search instead for 
Did you mean: 

Waiting on refund

ab27
Newbie
Posts: 3
Registered: ‎30-03-2020

Waiting on refund

I noticed that other people have also been charged incorrectly. I paid my annual one saver in February but was charged again in March, no small amount! I was promised a refund but nothing yet. Not quite sure how to proceed as Plusnet say that they aren’t taking any calls. Can anyone give me any advice?

2 REPLIES 2
maranello
Pro
Posts: 1,224
Thanks: 193
Fixes: 1
Registered: ‎11-01-2008

Re: Waiting on refund

I was able to get a refund. I phoned in and was able to get in the queue. I tried at around this time yesterday. Was credited back by the end of the day.

My other car isn't a Ferrari
ab27
Newbie
Posts: 3
Registered: ‎30-03-2020

Re: Waiting on refund

Thanks for your message, I did manage to get through on the phone. My refund hadn’t been actioned but should be now. However had three different emails with varying amounts so who knows what’s happening.