Viewing bills
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Viewing bills
15-07-2020 11:16 AM
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Hello, I really need some help. I have logged on multiple times through the last 7 days to view my bills and it keeps saying try again later. Is there anyway my latest bill can be emailed to me?
Re: Viewing bills
15-07-2020 11:58 AM
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This topic has been moved from General Chat to Accounts / Billing..
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Viewing bills
18-07-2020 6:46 PM - edited 18-07-2020 6:52 PM
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Suggest you try another browser because viewing Plusnet bills has been a long-standing problem. Mine worked fine for the past 12 months or so but has failed following the updating to Firefox 78.0.2. Sometimes I get the same message as yourself, other times I get nothing at all. My bill opens at once in Microsoft Edge but I prefer Firefox for privacy. Annoying as I'm very happy with my PN service otherwise ...
Re: Viewing bills
25-10-2020 1:29 PM - edited 25-10-2020 1:34 PM
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I've had to collect my bill via Google Chrome instead of Firefox for the last couple of months or so.
I'd earlier had to install Chrome for a page on another website that wouldn't load properly after a Firefox update, though that page is fine after a further FF update.
STOP PRESS!!!
Just this minute had a new FF update, which seems to have taken it back to version 82, and the Billing page has opened properly.
Unlimited Fibre Extra and Unlimited UK & Mobile Calls
Mac OS12 and Firefox user with latest versions of both
Re: Viewing bills
27-10-2020 4:00 PM
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Lucky you! After reading your post I downloaded FF82 to replace 81.0.2 but it makes no difference, if I want to view my PN bills I must switch to the wretched MS Edge or even worse Chrome ☹️
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