Viewing bills

[#1]

Hello, I really need some help.  I have logged on multiple times through the last 7 days to view my bills and it keeps saying try again later.  Is there anyway my latest bill can be emailed to me?

[#2]

Moderators Note
This topic has been moved from General Chat to Accounts / Billing..

[#3]

Suggest you try another browser because viewing Plusnet bills has been a long-standing problem. Mine worked fine for the past 12 months or so but has failed following the updating to Firefox 78.0.2. Sometimes I get the same message as yourself, other times I get nothing at all. My bill opens at once in Microsoft Edge but I prefer Firefox for privacy. Annoying as I'm very happy with my PN service otherwise ...

[#4]

I've had to collect my bill via Google Chrome instead of Firefox for the last couple of months or so.

I'd earlier had to install Chrome for a page on another website that wouldn't load properly after a Firefox update, though that page is fine after a further FF update.

STOP PRESS!!!

Just this minute had a new FF update, which seems to have taken it back to version 82, and the Billing page has opened properly.

[#5]

Lucky you! After reading your post I downloaded FF82 to replace 81.0.2 but it makes no difference, if I want to view my PN bills I must switch to the wretched MS Edge or even worse Chrome  ☹️