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View Unbilled Calls empty

FIXED
Baldricky
Grafter
Posts: 33
Thanks: 5
Fixes: 5
Registered: ‎17-03-2017

View Unbilled Calls empty

Hi

I wanted check when I made a particular call a few days ago but nothing is shown under View Unbilled Calls and I know there should be a few there since my last bill.

View Billed Calls is working so I don't believe it's a screen problem using Firefox.

Regards

 

 

6 REPLIES 6
198kHz
Hero
Posts: 4,998
Thanks: 1,808
Fixes: 31
Registered: ‎30-07-2008

Re: View Unbilled Calls empty

Was it an 0800, 0808 or other freefone number. IIRC they don't appear on itemised billing.

The older I get, the earlier it gets late.

ADSL2+   Billion 7800N
Baldricky
Grafter
Posts: 33
Thanks: 5
Fixes: 5
Registered: ‎17-03-2017

Re: View Unbilled Calls empty

Actually, the number I was checking was an 0800 number. But I did dial an overseas number afterwards which also does not appear and that 2 days ago.

I hadn't appreciated freephone numbers don't appear (or had forgotten), thanks.

Baldricky
Grafter
Posts: 33
Thanks: 5
Fixes: 5
Registered: ‎17-03-2017

Re: View Unbilled Calls empty

Fix

The overseas number never did appear in my dialled numbers but calls made since then have all correctly appeared, so I'm signing this one off as 'just one of those things'.

198kHz
Hero
Posts: 4,998
Thanks: 1,808
Fixes: 31
Registered: ‎30-07-2008

Re: View Unbilled Calls empty

@Baldricky 

Thanks for update.

Makes a change from the more usual case of being charged for calls one didn't make.  😉

The older I get, the earlier it gets late.

ADSL2+   Billion 7800N
Baldricky
Grafter
Posts: 33
Thanks: 5
Fixes: 5
Registered: ‎17-03-2017

Re: View Unbilled Calls empty

Usual case? I've never been charged for calls I didn't make and having call features such as daytime national and international I don't get individual charges for calls anyway.

198kHz
Hero
Posts: 4,998
Thanks: 1,808
Fixes: 31
Registered: ‎30-07-2008

Re: View Unbilled Calls empty

I was merely trying to say that it's a pleasant change to see a post where someone has not been charged for a call they have made, as opposed to the more usual cases of customers being charged for calls they haven't made.

Sorry if you misunderstood.

The older I get, the earlier it gets late.

ADSL2+   Billion 7800N