View My Usage - Nothing to Show
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View My Usage - Nothing to Show
25-07-2013 4:45 PM
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Bit of an odd one here. I'm on the PlusNet Unlimited Fibre option and for the first few weeks since I received the internet, the "View My Usage" page showed my usage. However it stopped working after the second month. Always saying the "Sorry, there's nothing to show at the moment." message.
I was curious how PlusNet recorded this information as I have since changed my router for a bit more... powerful one.
Re: View My Usage - Nothing to Show
25-07-2013 4:52 PM
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Re: View My Usage - Nothing to Show
31-07-2013 9:19 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: View My Usage - Nothing to Show
01-08-2013 9:47 PM
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"Sorry, there's nothing to show at the moment.
This might be because your account is new, or your usage has been reset for a new billing period.
It can take up to 2 hours for your usage to show up - please try again later.
If you have any questions about your usage, please see our View My Broadband Usage FAQ or contact our Support Team."
Re: View My Usage - Nothing to Show
03-09-2013 10:31 AM
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Re: View My Usage - Nothing to Show
03-09-2013 11:42 AM
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Hope that helps.
Re: View My Usage - Nothing to Show
03-09-2013 12:13 PM
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I'm on an unlimited package but hate to think how much data the teenagers have got through during the summer holidays!
Re: View My Usage - Nothing to Show
04-09-2013 9:05 PM
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view usage only worked for a few weeks after joining then nothing since, apparently its a known issue lol
Re: View My Usage - Nothing to Show
05-09-2013 9:37 AM
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Quote I'm on an unlimited package but hate to think how much data the teenagers have got through during the summer holidays!
That's the beauty of unlimited, you don't have to worry about that
@waynepyrah
As Matt mentioned in reply #5 It should be sorted so just try dropping your connection and all should be well
Re: View My Usage - Nothing to Show
05-09-2013 10:12 PM
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Re: View My Usage - Nothing to Show
06-09-2013 7:18 PM
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Sorry, there's nothing to show at the moment.
This might be because your account is new, or your usage has been reset for a new billing period.
It can take up to 2 hours for your usage to show up - please try again later.
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