VMBU showing 2 months?
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VMBU showing 2 months?
10-09-2012 7:28 AM
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It is showing two months usage as one, and appears not to have picked up any usage overnight.
Comments?
Re: VMBU showing 2 months?
10-09-2012 7:31 AM
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Re: VMBU showing 2 months?
10-09-2012 9:32 AM
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Really sorry about this, it is indeed a problem and one we're aware of and investigating (the reference is 72605). We'll make sure to update you as soon as we have any more information.
Re: VMBU showing 2 months?
10-09-2012 9:56 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: VMBU showing 2 months?
10-09-2012 9:59 AM
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Quote Your current billing period
Aug 08 2012 - Oct 07 2012
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: VMBU showing 2 months?
10-09-2012 11:36 AM
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Re: VMBU showing 2 months?
10-09-2012 11:39 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: VMBU showing 2 months?
10-09-2012 3:00 PM
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Re: VMBU showing 2 months?
10-09-2012 3:04 PM
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Quote Billing period: 08 Aug - 10 Sep
Billing period: 08 Jul - 08 Aug
Billing period: 08 Jun - 08 Jul
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: VMBU showing 2 months?
10-09-2012 3:08 PM
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Aug 09 2012 - Oct 08 2012
Thankfully I had 9 gig spare from last month, so unlikely to be capped unless it takes too long
Re: VMBU showing 2 months?
10-09-2012 3:23 PM
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Re: VMBU showing 2 months?
10-09-2012 4:42 PM
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Quote Current billing period: Sep 01 2012 - Sep 30 2012
Summary of usage in previous months
Billing period: 01 Sep - 01 Sep
Billing period: 01 Aug - 01 Sep
Billing period: 01 Jul - 01 Aug
Re: VMBU showing 2 months?
10-09-2012 5:27 PM
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Regarding the usage resets, those are still going on I'm afraid but they should finish tonight. The majority of those affected should have been reset by now though. Sorry it's going on so long.
I'll be back to confirm in the morning that everything's all done
Re: VMBU showing 2 months?
11-09-2012 8:08 AM
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Re: VMBU showing 2 months?
11-09-2012 9:35 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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