Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Usage tracking not working on account
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Usage tracking not working on account
Usage tracking not working on account
16-03-2015 8:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Don't know if this is a global issue, but I can't get any usage statistics on my account any more.
All I get on attempting to do so is the "Sorry, there's nothing to show at the moment" message which is clearly wrong and its nothing to do with the billing date as the message suggests as mine is the start of the month.
All I get on attempting to do so is the "Sorry, there's nothing to show at the moment" message which is clearly wrong and its nothing to do with the billing date as the message suggests as mine is the start of the month.
Message 1 of 7
(1,479 Views)
6 REPLIES 6
Re: Usage tracking not working on account
16-03-2015 9:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
http://community.plus.net/forum/index.php/topic,136982.0.html
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 2 of 7
(493 Views)
Re: Usage tracking not working on account
16-03-2015 9:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I don't think it the age of the account like mentioned in that thread as my account is Unlimited Fibre Extra and was only started in September last year.
dick:quote
dick:quote
Message 3 of 7
(493 Views)
Re: Usage tracking not working on account
16-03-2015 9:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There has been problems on and off with the usage charts for month and months. Whilst on an unlimitted package it doesn't really matter I know a lot of PN customers like to keep an eye on what they use.
Message 4 of 7
(493 Views)
Re: Usage tracking not working on account
16-03-2015 9:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The attitude from PN seems to be that yes we know that VMBU is bust but as most people are on unlimited now its not needed so low priority for a fix. That was the reason for my original link
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 5 of 7
(493 Views)
Re: Usage tracking not working on account
16-03-2015 10:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Mayfly There has been problems on and off with the usage charts for month and months. Whilst on an unlimitted package it doesn't really matter I know a lot of PN customers like to keep an eye on what they use.
I've never had any problem since joining PN and I'm definitely one of those customers who like to keep an eye on usage (old habits die hard I guess, my previous service was a capped one on Zen on which I relied on a neat little Firefox extension that would display remaining usage for the month on the status bar). I really do hope they don't neglect this almost unique feature (amongst ISPs) of the website and can fix it ASAP.
Message 6 of 7
(493 Views)
Re: Usage tracking not working on account
18-03-2015 1:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
UPDATE: Usage seems to be working again for my account :), however the first 15 days of the month are all showing zero usage.
Message 7 of 7
(493 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Usage tracking not working on account