cancel
Showing results for 
Search instead for 
Did you mean: 

Usage limit reset?

richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Usage limit reset?

I'm sure I had a usage limit set, but apparently I've just gone over the 120GB cap and been charged... off I go to check I hadn't accidentally left it at an extra £5 only to discover there wasn't one set.
Am I going mad or would this have been reset, perhaps when the cap moved from 80GB to 120GB?
7 REPLIES
RPMozley
Aspiring Pro
Posts: 1,119
Thanks: 30
Fixes: 5
Registered: ‎04-11-2011

Re: Usage limit reset?

Unfortunately the cap is removed after a product change. There was a discussion about this earlier here in the Feedback section I think (can't find the link for it at the moment on my mobile device but hopefully someone else will find it and post it up for you).
That's RPM to you!!
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Usage limit reset?

This was one but I am sure there were others http://community.plus.net/forum/index.php/topic,105766.0.html
richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Re: Usage limit reset?

Thanks.
Good, honest broadband... from Yorkshire I guess!
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: Usage limit reset?

Let me see if we got anywhere with this and get back to you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Usage limit reset?

At the risk of being told off, bump  Roll eyes
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: Usage limit reset?

I hadn't forgotten, just not had chance to speak to the developer I needed to yet.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: Usage limit reset?

Still on my radar to do!
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff