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Usage limit reset?

richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Usage limit reset?

I'm sure I had a usage limit set, but apparently I've just gone over the 120GB cap and been charged... off I go to check I hadn't accidentally left it at an extra £5 only to discover there wasn't one set.
Am I going mad or would this have been reset, perhaps when the cap moved from 80GB to 120GB?
7 REPLIES 7
RPMozley
Pro
Posts: 1,339
Thanks: 83
Fixes: 13
Registered: ‎04-11-2011

Re: Usage limit reset?

Unfortunately the cap is removed after a product change. There was a discussion about this earlier here in the Feedback section I think (can't find the link for it at the moment on my mobile device but hopefully someone else will find it and post it up for you).
That's RPM to you!!
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Usage limit reset?

This was one but I am sure there were others http://community.plus.net/forum/index.php/topic,105766.0.html
richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Re: Usage limit reset?

Thanks.
Good, honest broadband... from Yorkshire I guess!
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Usage limit reset?

Let me see if we got anywhere with this and get back to you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Usage limit reset?

At the risk of being told off, bump  Roll_eyes
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Usage limit reset?

I hadn't forgotten, just not had chance to speak to the developer I needed to yet.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Usage limit reset?

Still on my radar to do!
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.