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Usage Cap?

CuBz
Grafter
Posts: 83
Registered: ‎12-11-2010

Usage Cap?

I have plusnet value with 60GB usage, and was told I would be charged if I go over this amount.
I was wondering, is there a way I could cap it so that if I reach 60GB, my internet cuts off, or something similar?
Thanks
4 REPLIES
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Usage Cap?

https://portal.plus.net/data_transfer_watch/
Set the extra spend to zero.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Usage Cap?

you cant be  Value is only 10G  Extra is 60G  pro is 20G
what does this page say you are on?  https://portal.plus.net/view_my_broadband_usage/index.php
the package is on the light pink line and you monthly allowance on the   Paid-for allowance: Up-to 10GB 8am - Midnight
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Usage Cap?

Hi CuBz,
Just for the clarification of other readers it's the Extra account type that you have with the 60gb peak time bandwidth allocation.
Yes, there is a data transfer cap that we can set for you, this basically slows the speed of the connection down to 128kbps when the 60gb limit is hit. Don't for get your usage is free during the off-peak hours of midnight and 8AM.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
CuBz
Grafter
Posts: 83
Registered: ‎12-11-2010

Re: Usage Cap?

Ye sorry I meant extra  Roll eyes
Anyway, thanks that's great