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Uploading receipt

Bobgoblin
Newbie
Posts: 1
Registered: ‎19-02-2022

Uploading receipt

Hi,

i have been told to upload a receipt to my account but can’t find where to do it! Can anyone help me?

it’s a bt receipt as I didn’t receive a router before they took over my broadband so they set me up with 5 days on bt and said if I upload the receipt they would credit my account

thank you in advance 

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,592
Thanks: 10,325
Fixes: 1,602
Registered: ‎21-04-2017

Re: Uploading receipt

Hi @Bobgoblin

I'm really sorry for the confusion with where you should be uploading the receipt and to see your router didn't arrive in time. 

I've created a ticket on your account you can view & respond to by going Here, where you should be able to attach a file showing the receipt. Once you've attached the file, I'll apply the credit. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet