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Upgrading question

lizellis
Newbie
Posts: 2
Registered: 18-01-2016

Upgrading question

Hi there, 
I have a half price deal on my BB and at the time I just chose to go with free evening and weekend calls.  Change in circs means that I'd be better off with an all inclusive calls package.  If I upgrade to all inclusive calls, is that like starting a new contract and will it mean I lose the half price BB deal I have?  When I went to upgrade, it looked a lot like this was about to happen so I held back.
Thanks, Liz
3 REPLIES
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Upgrading question

Changing calls package should not affect broadband discounts.
Call me 'w23'
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lizellis
Newbie
Posts: 2
Registered: 18-01-2016

Re: Upgrading question

OK, thanks for that.  will get onto it! Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 535
Thanks: 56
Fixes: 19
Registered: 02-03-2015

Re: Upgrading question

Hi lizellis,
Yeah just like w23 mentioned, changing you phone package will not effect your broadband discounts or contract just your monthly cost. You can also change your phone plans at any point during your contract.
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 Ben Babinski
 Plusnet Help Team