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Upgrading question

lizellis
Newbie
Posts: 6
Registered: ‎18-01-2016

Upgrading question

‎18-01-2016 4:22 PM

Hi there, 
I have a half price deal on my BB and at the time I just chose to go with free evening and weekend calls.  Change in circs means that I'd be better off with an all inclusive calls package.  If I upgrade to all inclusive calls, is that like starting a new contract and will it mean I lose the half price BB deal I have?  When I went to upgrade, it looked a lot like this was about to happen so I held back.
Thanks, Liz
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w23
Pro
Posts: 6,347
Thanks: 96
Fixes: 4
Registered: ‎08-01-2008

Re: Upgrading question

‎18-01-2016 4:27 PM

Changing calls package should not affect broadband discounts.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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lizellis
Newbie
Posts: 6
Registered: ‎18-01-2016

Re: Upgrading question

‎18-01-2016 4:29 PM

OK, thanks for that.  will get onto it! Smiley
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BenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 541
Fixes: 20
Registered: ‎02-03-2015

Re: Upgrading question

‎18-01-2016 4:59 PM

Hi lizellis,
Yeah just like w23 mentioned, changing you phone package will not effect your broadband discounts or contract just your monthly cost. You can also change your phone plans at any point during your contract.
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