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Upgrade

moizale
Newbie
Posts: 1
Registered: ‎20-01-2013

Upgrade

Hello,
We're currently looking at upgrading our service to Plusnet Unlimited. However, I see there is a charge "Plusnet Value" that is still there. Is this going to be an additional charge as well as the upgrade?

Thanks.
2 REPLIES
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Upgrade

You will be on your current package until your next billing date when you will be switched and value will disappear.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Upgrade

Hi moizale,
You would only be charged for the one package, so if you were to change to unlimited then you 'Plusnet value' would be removed and you would only be charged for your new product.