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Upgrade

moizale
Newbie
Posts: 1
Registered: ‎20-01-2013

Upgrade

‎20-01-2013 12:12 PM

Hello,
We're currently looking at upgrading our service to Plusnet Unlimited. However, I see there is a charge "Plusnet Value" that is still there. Is this going to be an additional charge as well as the upgrade?

Thanks.
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jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Upgrade

‎20-01-2013 12:17 PM

You will be on your current package until your next billing date when you will be switched and value will disappear.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
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chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Upgrade

‎21-01-2013 5:31 PM

Hi moizale,
You would only be charged for the one package, so if you were to change to unlimited then you 'Plusnet value' would be removed and you would only be charged for your new product.
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