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Upgrade whilst still in contract - any fees to pay?

FIXED
pomfrat
Newbie
Posts: 2
Registered: ‎08-05-2023

Upgrade whilst still in contract - any fees to pay?

I am currently on a 2 year contract for Full Fibre 145 with 15 months still to run. I would like to upgrade to Full Fibre 300 but can't find any information as to whether or not I would get an early termination charge for my present product. Could anyone show me where to find out without phoning Plusnet as I would like something in writing in case anything goes wrong....

Thanks in advance.

2 REPLIES 2
RealAleMadrid
Aspiring Hero
Posts: 2,737
Thanks: 1,413
Fixes: 59
Registered: ‎07-07-2009

Re: Upgrade whilst still in contract - any fees to pay?

Fix

@pomfrat  Upgrades are allowed during an existing contract with no penalty but I expect you will  be required to start a new contract for the Full Fibre 300 service. Have look at the upgrade options in your member centre account. Then call customer options on 0800 013 2632 to try and haggle to get the best price. Best of luck.😀

pomfrat
Newbie
Posts: 2
Registered: ‎08-05-2023

Re: Upgrade whilst still in contract - any fees to pay?

Thank you RealAleMadrid for the speedy response 👍