Showing results for 
Search instead for 
Did you mean: 

Upgrade to include phone and unlimited fibre

Posts: 17
Registered: 04-08-2011

Upgrade to include phone and unlimited fibre

I'm contemplating a shift from my current value fibre package (no phone) to the unlimited fibre plus phone package. The offers on the front page seems very attractive. However having gone through much of the upgrade process, I couldn't see how I would get the 'half price fibre for 6 months' offer nor the £10.49 line rental offer. Can anyone confirm whether the offers apply to existing members and, if so, whether the discounts are applied after the upgrade process.
As an aside, is there any value in getting another modem? It's always handy to get a spare modem, but is it the same model as 18 months ago?
Posts: 17,725
Thanks: 1,240
Fixes: 140
Registered: 11-01-2008

Re: Upgrade to include phone and unlimited fibre

the offer isn't available to existing customers, however if you ring customer options team they may offer you something.
Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'