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Upgrade to Plusnet Pro

x6x7
Dabbler
Posts: 14
Registered: ‎30-07-2007

Upgrade to Plusnet Pro

I logged a help assistant message #36363419 on 23rd October and was told I had to wait 'til 30th October for an answer. Apparently I now have to wait 'til 7th November so I am posting here.
I am currently on BBYW Option 2 but would like to change to Plusnet Pro. Can anyone tell me please can I just switch to Plusnet Pro on a monthly contract for £16.49 without any activation/setup fee?
How soon could I make this switch?
Thanks.
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Upgrade to Plusnet Pro

It would not change your contract terms and the switch would happen on your billing date.
I assume that you have checked that your exchange is Market 3 - if it isn't I don't know about the 3 months at the reduced rate
Quote
* Plusnet Pro: If you live in a low cost area it costs £16.49 a month. If you live outside one of these areas it costs £16.49 a month for the first three months, then £20.79 or £22.99 a month depending on where you live.
x6x7
Dabbler
Posts: 14
Registered: ‎30-07-2007

Re: Upgrade to Plusnet Pro

Ahh. Thanks for pointing that out oldjim. Unfortunately I'm in market 1 so it doesn't look very good value. Will stick with bbyw2.
thanks.