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Upgrade to Extra
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Upgrade to Extra
21-06-2010 10:55 AM
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Hi, I seem to have received a similar error as another user has recently regarding upgrading to extra.
I got a reply to the automated ticket saying the order would be done for today, but I still haven't heard anything and everything still seems to be appearing as Value...
Any help much appreciated as we've already spent £10 extra on usage in the last week or so, would be great to get it sorted asap as it's eating my wallet
I got a reply to the automated ticket saying the order would be done for today, but I still haven't heard anything and everything still seems to be appearing as Value...
Any help much appreciated as we've already spent £10 extra on usage in the last week or so, would be great to get it sorted asap as it's eating my wallet
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Re: Upgrade to Extra
21-06-2010 12:52 PM
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Hi, I have just checked your order and extra is due to go active on the 28th of this month. Upgrades only take place on the next billing date after you have placed the order.
Jojo
Jojo
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