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Upgrade broadband

Posts: 63
Thanks: 9
Registered: ‎21-11-2012

Upgrade broadband

Have been a Plusnet customer for many years now, at present we have phone and fibre deal, with 38mbps fibre broadband, if i was to upgrade to the superfast  71 mbps broadband  does this mean i have to star a new contract, i have i think about 6 months left on mine now, if i have to start a new contract i would stay as we are now, as i would be looking to move ISP for a better deal when the present one is up

Community Gaffer
Community Gaffer
Posts: 17,688
Thanks: 667
Fixes: 167
Registered: ‎05-04-2007

Re: Upgrade broadband

You can upgrade to the faster speeds, without discounts, without starting a new contract. However if you wanted to take an offer or get discounts, then you'd be best talking to our customer options team on 0800 013 2632

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 Chris Parr
 Plusnet Staff