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Upgrade broadband will my referal discount transfer too

jizzer
Hooked
Posts: 7
Registered: ‎07-08-2011

Upgrade broadband will my referal discount transfer too

Considering upgrading to the 500mb from 300mb 11 months before my contract runs out as its on offer question is will my referral discount transfer to my new package if I upgrade and effectively start a new 2 year contract
3 REPLIES 3
bmc
Hero
Posts: 4,381
Thanks: 1,565
Fixes: 70
Registered: ‎28-02-2017

Re: Upgrade broadband will my referal discount transfer too

@jizzer 

Phone the PlusNet Customer Options Team on 0800 013 2632

 

A staff member is the only person who can give a factual answer.

 

Brian

MisterW
Superuser
Superuser
Posts: 17,257
Thanks: 6,905
Fixes: 483
Registered: ‎30-07-2007

Re: Upgrade broadband will my referal discount transfer too

Referral discounts are associated with an account. So any product change should not have any effect.

I have changed products multiple times over the years and referrals have always remained. 

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
Moderator
Moderator
Posts: 30,045
Thanks: 6,780
Fixes: 1,490
Registered: ‎11-01-2008

Re: Upgrade broadband will my referal discount transfer too


Moderators Note


This topic has been moved from Broadband to My Account / Billing

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