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Updated Payment Details

markeagles1973
Grafter
Posts: 158
Registered: 04-04-2013

Updated Payment Details

I have recently updated payment details on my account and added a card as per instructions but i am constantly being greeted with an update payment details on entering my members section ? is this a fault on PN side DD has been setup and card details accepted?
Mark
7 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Updated Payment Details

Hi there Mark,
Your Direct Debit was fully activated today so I suspect that you won't be receiving these emails any further. Are you ok to keep me posted?
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
markeagles1973
Grafter
Posts: 158
Registered: 04-04-2013

Re: Updated Payment Details

Still seeing the update payment details on account login today
Mark
catelliott
Grafter
Posts: 242
Registered: 05-02-2015

Re: Updated Payment Details

Hi there Mark,
I've refreshed the Member Centre component on your account, can you log in and see if that's done the trick? Smiley
markeagles1973
Grafter
Posts: 158
Registered: 04-04-2013

Re: Updated Payment Details

Still there .

Mark
markeagles1973
Grafter
Posts: 158
Registered: 04-04-2013

Re: Updated Payment Details

Its still showing payment details when i log in , any update on this its driving me mad  Crazy
Community Veteran
Posts: 1,656
Registered: 13-06-2007

Re: Updated Payment Details

Mine has been doing the same since I changed my bank account details very annoying!
Plusnet Help Team
Plusnet Help Team
Posts: 5,319
Thanks: 485
Fixes: 178
Registered: 01-01-2012

Re: Updated Payment Details

I've been able to replicate this so I'm having a word with the relevant people.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team