I have noticed on my account i have Unlimited Fibre £103.50(upon cancellation) what is this and why is it there ? is this a charge to me once my 18month is up i hav to pay this to move? Regards Mark
No, Fibre is an 18month contract, that is the amount you would have to pay if you leave before the end of the contract. It will reduce every month until it gets to 0 at 18 months.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
The early termination charge on Plusnet Unlimited Fibre should reduce by £5.75 pre month (see table 12 of the Plusnet Price Guide). 18 x £5.75 = £103.50, the starting amount.
