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Unkept billing promises
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Unkept billing promises
30-07-2018 5:24 PM
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Why am i being charged and threatened with unpaid direct debit when i have first 3 months free.
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Message 1 of 2
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1 REPLY 1
Re: Unkept billing promises
30-07-2018 7:29 PM
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Hi there,
I'm sorry to hear that you have been sent a bill despite being told that you would receive the first three months of service free.
I've had a look into this for you now. As my response contains some account specific information I've added this to a ticket on your account which you can view here.
Message 2 of 2
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