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My eldery mother with dementia has Plusnet phone and broadband.
I created the account for her. I am the one to check the bill is paid.
I mange her account with her username and password.
Suddenly there is an a new admin on her account.
This is NOT AUTHORISED.
I phoned Plusnet support for help. They can't delete the UNAUTHORISED user.
Can a plusnet admin please PM me to assist the removal of the UNAUTHORISED person.
Hi @dratdestroyer, I'll certainly take a look into that for you. Can you drop me a PM with the username please?