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I have been unable to view my bills for some time now.
The billing tab just brings up a red X and the message "Sorry, we are not able to complete this request at the moment, please try again later."
I have tried with various PCs, android, iphone and Mac, various browsers and from various locations. It is not an issue on my end.
I raised a ticket/question over a week ago with no response.
After calling at least twice every day for 7 days, I finally managed to speak to someone yesterday who said they were emailing the bills I needed to me as we spoke. No such email has arrived.
It is a business account and I need the actual invoices as a matter of urgency but I am now at my wits end with plusnet.
I am posting here as it seems other people may have got their invoices sent this way.
If there is someone who will please help, I would like the invoices issued in May, June and July.