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Unable to view bills

egret
Dabbler
Posts: 18
Registered: ‎02-08-2007

Unable to view bills

Hope someone can help please.

 

When I enter my account it says:

 

" An error has occurred

You cannot make any changes to your account while there is a phone order in progress."

 

If I click on Billing the response is:

 

" Something's gone wrong..

Sorry, there's been a problem, but we're working hard to fix it.

Try refreshing the page, but if that doesn't work please contact us"

 

I've been with Plusnet almost forever & am out of contract.

 

Help gratefully received. Thank you.