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Unable to send PM to Gandalf regarding bereavement

chevybeef
Grafter
Posts: 40
Thanks: 4
Registered: ‎06-05-2021

Unable to send PM to Gandalf regarding bereavement

Hello,

I've read on here that Gandalf might be the best person to contact regarding bereavement but unfortunately am unable to send a PM because I've only just set up this community account to try resolve this issue. Can someone on staff please elevate my community account so that I may get in touch with Gandalf?

3 REPLIES 3
jab1
Legend
Posts: 17,111
Thanks: 5,493
Fixes: 255
Registered: ‎24-02-2012

Re: Unable to send PM to Gandalf regarding bereavement

@chevybeef Now you have posted, you should be able to send the PM. Sorry for your loss.

John
chevybeef
Grafter
Posts: 40
Thanks: 4
Registered: ‎06-05-2021

Re: Unable to send PM to Gandalf regarding bereavement

Thanks you, I've sent the PM.

Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Unable to send PM to Gandalf regarding bereavement

Sorry to hear of your loss.

When it happened to me, Gandalf didn't deal with it but the staff member who did (I remember who you are!) was very helpful. So Gandalf is not the only person who can help.

Just wanted to let you know this and hope it goes as well as it can for yourself.