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Unable to renew Line Rental Saver online

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Newbie
Posts: 3
Registered: ‎01-05-2015

Unable to renew Line Rental Saver online

Good afternoon.

My 12-month Line Rental Saver is due to terminate at the end of this month (30/4).  I have not had a reminder to renew it.  I cannot seem to renew it online, if I try to add it to my package I am informed “There's something we should mention... You cannot change your Home Phone product at the moment.“

When I try to add it by going via the ‘Contact us’ route, I’m told “You're already signed up for Line Rental Saver. This will start from your next billing date.”

Are you able to email me a link to do this please?  I do not want to change any of the other parts of my contract as I’m am very happy with them.

Thank you.

3 REPLIES 3
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All Star
Posts: 512
Thanks: 337
Fixes: 13
Registered: ‎01-08-2007

Re: Unable to renew Line Rental Saver online

@poshgeezers 

You could try this link which is the one included with my last LRS renewal reminder email:

https://www.plus.net/rentalsaver/ 

No guarantees but nothing to lose.

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Pro
Posts: 314
Thanks: 145
Registered: ‎10-12-2010

Re: Unable to renew Line Rental Saver online

That link doesn't work anymore.

Try this one: https://www.plus.net/apps/linerental/saver/portal

You will then need to login.

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Moderator
Moderator
Posts: 24,365
Thanks: 4,329
Fixes: 1,111
Registered: ‎11-01-2008

Re: Unable to renew Line Rental Saver online


Moderators Note


This topic has been moved from Home Phone to My Account / Billing

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If it fixed it click 'This fixed my problem'