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Unable to log in to my account

Fahmida
Newbie
Posts: 1
Thanks: 1
Registered: ‎16-10-2020

Unable to log in to my account

Hi
I am new to this forum and was wondering if anyone can help. I have been trying to log in to my Plusnet account for a few days now but I just get a blank page and it won’t let me in to my account even though my username and passwords are all correct.
I have tried on my mobile, iPad and also my families phone but no luck. Trying to contact Plusnet but have to wait a longtime for them to answer.
Would appreciate if anyone can help me please.
3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 25,827
Thanks: 4,857
Fixes: 1,231
Registered: ‎11-01-2008

Re: Unable to log in to my account


Moderators Note


This topic has been moved from Chat to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Loopy
Hooked
Posts: 6
Registered: ‎04-01-2014

Re: Unable to log in to my account

Same here .. think it’s to do with the way the webpage is showing on my iPad. Hubbies laptop managed it fine but safari and Firefox wouldn’t do it for me. V frustrating!

Also, tried to follow where this was moved to admin person but cant find it sorry! .. so i posted here 🙂

Digsy
Grafter
Posts: 37
Thanks: 9
Fixes: 1
Registered: ‎20-06-2016

Re: Unable to log in to my account

Same here. Seems the home page has changed and doesn't display correctly. I just get a blank page (see below).

Using Chrome 86.0.4240.75 on a Windows 7 PC.

Capture.JPG