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Unable to get to the failed billing splash screen

bara
Hooked
Posts: 5
Registered: ‎16-10-2019

Unable to get to the failed billing splash screen

Hello,
Can someone please remove the restrictions on my account as iam unable to gain access to the splash screen
Thank you
3 REPLIES 3
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 107
Fixes: 60
Registered: ‎02-05-2017

Re: Unable to get to the failed billing splash screen

Hi @bara, thanks for getting in touch.

 

Apologies for the issues you've had with gaining access to the splash screen. We've now removed the restrictions and you should be able to continue to browse as normal

 

Let us know if you need anything else

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
bara
Hooked
Posts: 5
Registered: ‎16-10-2019

Re: Unable to get to the failed billing splash screen

The splash screen has returned can it be removed again as its getting increasingly frustrating

Thank you
Beyhive
Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Unable to get to the failed billing splash screen

Hi @bara, sorry to hear that,

 

I have now removed the splash screen for you.

 

Thank you for your patience.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team