cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to change payment method

MikeFoley
Newbie
Posts: 1
Registered: ‎19-02-2020

Unable to change payment method

Hi,

I am trying to change my payment method, but when I click the change payment method button nothing happens. The button is greyed out.

Is there any way that this can be fixed?

2 REPLIES 2
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Unable to change payment method

I've replicated this on your account so I'm going to have to do some digging. I've raised a ticket on your account to chase with our billing team when I next see them.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Unable to change payment method

For reference, this has been raised internally as a problem - IMT5717.

I'll update the ticket on your account shortly.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team