Unable to View my bill
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Unable to View my bill
21-11-2019 6:28 PM
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I upgraded to fibre on 15/11 and have just received my bill.
I logged on to view it and this message appears - Sorry, we are not able to complete this request at the moment, please try again later. - Is it just me, or is there a problem please?
Also when I click on 'phone' it says Switch your landline to Plusnet and save yourself money. I am with plusnet. Again is this just me?
Thanks for any help
Re: Unable to View my bill
21-11-2019 8:48 PM
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Hi @colin4596
Really sorry to hear that you're experiencing issues with the website.
Could you clear the cache/cookies of your current Internet browser and let me know if this still occurs?
Could you also test this via a different Internet browser and multiple devices to cover all bases?
Thanks
Dave
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