Unable to View Bills or Itemised Phone Calls
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Unable to View Bills or Itemised Phone Calls
04-06-2020 6:07 PM
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For several weeks I have been attempting to view my bills and itemised phone bills. Despite getting a monthly email advising me my bill is ready to view - it isn't. It's even more important this function is performing as it should as I need to urgently check something on my 90yr old mother's account (which I have POA for). When is this going to be fixed? I have cleared cache and tried on different devices too.
Re: Unable to View Bills or Itemised Phone Calls
04-06-2020 6:46 PM
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Hi @winks2050
Welcome to the forum.
Sorry to hear that. Can you please send me Private Message with username of this account and bills you need to review?
I will raise this to our engineers and manually send you invoices in meantime before it will be fixed.
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