URGENT Stop taking my money
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URGENT Stop taking my money
02-04-2020 6:21 PM
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Re: URGENT Stop taking my money
06-04-2020 6:35 AM
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Moderators Note
This topic has been releaed from Spam filter and moved to My Account / Billing from fibre.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: URGENT Stop taking my money
06-04-2020 10:11 AM
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Hi
You should cancel your DD. See https://www.directdebit.co.uk/DirectDebitExplained/Pages/DirectDebitGuarantee.aspx
Dave
Re: URGENT Stop taking my money
06-04-2020 1:18 PM
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I don't agree with that as the refund will be made via direct debit. You can however invoke the direct debit guarantee, which involves ringing your bank within 7 days of your money being taken and asking for your money back. Tedious I know, but if you cancel the DD, you will have to wait for a cheque to be raised and that seems to take forever going by threads on here.
Mark
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