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Two Direct Debits

Posts: 2
Registered: ‎17-03-2010

Two Direct Debits

I was looking at my online banking earlier and noticed 2 DD mandates had been setup for Plusnet. I never setup a second one, my account details haven't changed and i've never had any problems with the current one. Can anyone please give me a reason why this has happened?
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: Two Direct Debits

Were you by any chance with Alliance and Leicester? They are moving all customers direct debits over to the Santander sort codes following the takeover a couple of years ago.
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 Chris Parr
 Plusnet Staff