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Trying to sort my mums account

NorthEasterner
Aspiring Pro
Posts: 1,867
Thanks: 54
Fixes: 3
Registered: 25-09-2012

Trying to sort my mums account

Been in the retention team queue for over 25 mins  Angry
Why is my mum and I having to wait so long??
Funny quote "if the customer service is no good, you may as well forget it, bin your router and pack a sack..."
C'mon Plusnet.
NE  Angry
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,475
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Trying to sort my mums account

Sorry about the wait, did you get through?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
NorthEasterner
Aspiring Pro
Posts: 1,867
Thanks: 54
Fixes: 3
Registered: 25-09-2012

Re: Trying to sort my mums account

Eventually.
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up