I have been trying to do a new contract the £19.99 one because you are charging me £31 out of contract. Two weeks I have been trying to contact you first on chat where you said you cant help but have too phone I do shift work not always possible every day . So now you have just robbed me of another £31. I still cant get in touch so unless I get a call off you or email to enable the the new contract and an off set refund. I am going to Nowtv which is less
