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Trying to pay my bill... The connection has timed out

FIXED
Menace65
Aspiring Pro
Posts: 165
Thanks: 36
Fixes: 3
Registered: ‎03-09-2018

Trying to pay my bill... The connection has timed out

This is getting on my nerves, trying to pay my bill, but getting The connection has timed out every time.. do you want my money or not?

 

Fix your website.

 

Stop using cloudflare and lithium might help.

 

It's like I'm back in 1998

 

[Edit] Just to let you know my email account (Yahoo) and my Bank Account websites are working fine.

4 REPLIES 4
Menace65
Aspiring Pro
Posts: 165
Thanks: 36
Fixes: 3
Registered: ‎03-09-2018

Re: Trying to pay my bill... The connection has timed out

At last I was able to pay.

 

I'll make sure I have enough funds in my account for the next Direct Debit

 

All the best

 

PS you really need to fix your website.

Menace65
Aspiring Pro
Posts: 165
Thanks: 36
Fixes: 3
Registered: ‎03-09-2018

Re: Trying to pay my bill... The connection has timed out

Still restricted

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 1,178
Thanks: 117
Fixes: 52
Registered: ‎06-08-2018

Re: Trying to pay my bill... The connection has timed out

Hello there @Menace65, thanks for getting in touch. Are you still experiencing issues with the restrictions?

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


Highlighted
Menace65
Aspiring Pro
Posts: 165
Thanks: 36
Fixes: 3
Registered: ‎03-09-2018

Re: Trying to pay my bill... The connection has timed out

Fix

Hi @Mads

 

Everything seems fine now.

 

All the best