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Transfer phone line only

jorvikmik
Grafter
Posts: 150
Thanks: 3
Registered: 29-12-2007

Transfer phone line only

When we transfer a couple of the accounts in our group back to BT can we leave the broadband with Plusnet?
If so do we just have to place the order with BT and would there be any downtime?
2 REPLIES
Community Veteran
Posts: 26,678
Thanks: 900
Fixes: 10
Registered: 10-04-2007

Re: Transfer phone line only

You have accounted for the fact that your monthly fee to Plusnet is likely to go up by £2.50 if you don't use their phone I hope.
Other than that there shouldn't be an issue, placing the order with BT is all that is required.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
jorvikmik
Grafter
Posts: 150
Thanks: 3
Registered: 29-12-2007

Re: Transfer phone line only

Yes, the £2.50p is worth it to get a fixed price for call transfer during phone outages as BT don't charge for the calls.