Total disgust with Plusnet !!!
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Re: Total disgust with Plusnet !!!
16-04-2019 12:04 PM
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It asks for 14 days so that we're able to see that the payment wasn't returned.
That's great, I'm still happy to take ownership of this issue so please let me know when and I'll get it sorted out for you.
Re: Total disgust with Plusnet !!!
17-04-2019 5:36 PM
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Hi @OskarPapa I have added a letter to the ticket that I received from my bank today. Also pm'd you with details.
Gerwyn
Re: Total disgust with Plusnet !!!
17-04-2019 6:09 PM
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Thanks for letting us know @gtowen, it looks like that's been picked up by another advisor and escalated over to our billing team for you. They should provide a further update via the ticket once they've looked in to this further for you.
Thank you for your patience with this matter.
Re: Total disgust with Plusnet !!!
17-04-2019 6:18 PM
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Thank you @HarryB I will check the ticket for replies.
Re: Total disgust with Plusnet !!!
30-04-2019 7:55 AM
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Final bill paid.
Goodbye !!!
Re: Total disgust with Plusnet !!!
30-04-2019 10:33 AM
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Re: Total disgust with Plusnet !!!
30-04-2019 10:58 AM - edited 30-04-2019 11:00 AM
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What no goodbye, nice to have your custom, please return again soon?
.........................proud" say Pnet.
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- Total disgust with Plusnet !!!