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Total disgust with Plusnet !!!

Plusnet Help Team
Plusnet Help Team
Posts: 769
Thanks: 109
Fixes: 30
Registered: ‎09-10-2018

Re: Total disgust with Plusnet !!!

It asks for 14 days so that we're able to see that the payment wasn't returned.

 

That's great, I'm still happy to take ownership of this issue so please let me know when and I'll get it sorted out for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team
gtowen
Rising Star
Posts: 379
Thanks: 13
Fixes: 2
Registered: ‎06-05-2013

Re: Total disgust with Plusnet !!!

Hi @OskarPapa  I have added a letter to the ticket that I received from my bank today. Also pm'd you with details.

Gerwyn

Plusnet Help Team
Plusnet Help Team
Posts: 4,917
Thanks: 1,148
Fixes: 229
Registered: ‎25-03-2015

Re: Total disgust with Plusnet !!!

Thanks for letting us know @gtowen, it looks like that's been picked up by another advisor and escalated over to our billing team for you. They should provide a further update via the ticket once they've looked in to this further for you.

 

Thank you for your patience with this matter.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
gtowen
Rising Star
Posts: 379
Thanks: 13
Fixes: 2
Registered: ‎06-05-2013

Re: Total disgust with Plusnet !!!

Thank you @HarryB  I will check the ticket for replies.

gtowen
Rising Star
Posts: 379
Thanks: 13
Fixes: 2
Registered: ‎06-05-2013

Re: Total disgust with Plusnet !!!

Final bill paid.

Goodbye !!!

Plusnet Help Team
Plusnet Help Team
Posts: 257
Thanks: 23
Fixes: 11
Registered: ‎06-08-2018

Re: Total disgust with Plusnet !!!

Hi @gtowen,

 

Thanks for getting in touch.

 

I have sent you an update here.

 

All the best and thanks for considering Plusnet.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team
Anon
Pro
Posts: 601
Thanks: 187
Registered: ‎16-04-2007

Re: Total disgust with Plusnet !!!

What no goodbye, nice to have your custom, please return again soon?Cheesy

 

Whatever happens always remember "We will do you
.........................proud" say Pnet.