Total disgust with Plusnet !!!

[#1]

It asks for 14 days so that we're able to see that the payment wasn't returned.

That's great, I'm still happy to take ownership of this issue so please let me know when and I'll get it sorted out for you.

[#2]

Hi @OskarPapa  I have added a letter to the ticket that I received from my bank today. Also pm'd you with details.

Gerwyn

[#3]

Thanks for letting us know @gtowen, it looks like that's been picked up by another advisor and escalated over to our billing team for you. They should provide a further update via the ticket once they've looked in to this further for you.

Thank you for your patience with this matter.

[#4]

Thank you @HarryB  I will check the ticket for replies.

[#5]

Final bill paid.

Goodbye !!!

[#6]

Hi @gtowen,

Thanks for getting in touch.

I have sent you an update here.

All the best and thanks for considering Plusnet.

Thanks - LF

[#7]

What no goodbye, nice to have your custom, please return again soon?