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Topcashback - claim rejected by retailer

Steve75
Newbie
Posts: 5
Registered: 2 weeks ago

Topcashback - claim rejected by retailer

Hi,

I opened my broadband account through Topcashback, the claim tracked and had a confirmation email. However, the cashback has since been rejected by yourselves. I've opened a claim with Topcashback but I think this is very poor. Is there any way to speed this along?

3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 1,122
Thanks: 112
Fixes: 52
Registered: ‎06-08-2018

Re: Topcashback - claim rejected by retailer

Hey @Steve75,

Thanks for reaching out to us.

Sorry to hear your cashback claim with Topcashback is going slowly, I've checked over your account and provided a more detailed response over a support ticket here.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


Steve75
Newbie
Posts: 5
Registered: 2 weeks ago

Re: Topcashback - claim rejected by retailer

Thanks you :smiley:

Plusnet Help Team
Plusnet Help Team
Posts: 376
Thanks: 63
Fixes: 24
Registered: ‎25-02-2019

Re: Topcashback - claim rejected by retailer

You're welcome @Steve75,

 

Let us know if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team