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Topcashback Declined

dazman316
Newbie
Posts: 3
Registered: 02-08-2013

Topcashback Declined

Hi, myself and my mother are returning customers and had our Topcashback declined, not sure why?

Can someone check please?

Thanks

Darren.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 7,224
Thanks: 2,057
Fixes: 359
Registered: 21-04-2017

Re: Topcashback Declined

Sorry to hear your cashback has been declined Darren

My checks are showing that your account was signed up under a TopCashBack offer. Can you raise a transaction query with TCB and then at the end of this month the cashback should automatically be approved?

 

If you PM me your mother's username I can check that too.

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team