Top Cash back didn't track, what should i do next....

[#1]

Hi,
I ordered on the 24 May 2013, and I've been waiting for the top cashback to track, but nothing has shown up.
I tried filing a claim about a month ago but it still says waiting for merchant. So I contacted Plus net support and they said it was down to the affiliate and they couldn't help.
Is there something else I should do? or am I just being impatient
My user name is GMulford and think the order number is 2180000
Thanks for all the help
Greg

[#2]

http://community.plus.net/forum/index.php/topic,112065.0.html

[#3]

Hi thanks. Somehow I didn't notice that sticky...
I have already contacted Top Cashback and Plusnet with the info from that post, but they couldn't help. It says that it should show up within a couple of weeks, but it's been over a month.
I'll just wait and see if topcashback hear from Plusnet. It probably just takes a while.

[#4]

Hi there,
Just asked one of our marketing team to chase this up for you, should have something later on today. Sorry about the delay.

[#5]

And that's now sorted and approved for you Really sorry about the delay there.

[#6]

Thanks for the help Matt. Really impressed with the customer service, especially with things like this which aren't your fault.

[#7]

A pleasure, thank you