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Top Cash Back Declined?

michelle1gracey
Newbie
Posts: 1
Registered: 2 weeks ago

Top Cash Back Declined?

Hello,
I recently signed up with you through topcashback where I was offered cashback by going through the topcashback site which I did. But my cashback has been declined? 

Why?

3 REPLIES 3
Gel
Seasoned Pro
Posts: 1,805
Thanks: 193
Fixes: 16
Registered: ‎02-08-2007

Re: Top Cash Back Declined?

It's likely if you visited the PN site prior to visiting TC site, and then clicking through again
to PN. Cookies always need to be cleared I find to have a reasonable chance of earning Cashback.
Plusnet Help Team
Plusnet Help Team
Posts: 592
Thanks: 83
Fixes: 29
Registered: ‎06-08-2018

Re: Top Cash Back Declined?

Hi @michelle1gracey

 

Thanks for getting in touch and I apologise for any confusion with your sign-up offer.

I have taken a look into your account regarding this and have responded on a ticket here

 

If you have any questions please feel free to get back in touch.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Warwick
 Plusnet Help Team
Moderator
Moderator
Posts: 19,669
Thanks: 3,422
Fixes: 332
Registered: ‎06-04-2007

Re: Top Cash Back Declined?

Moderator's note(s):

Thread moved from My Order to My Account/Billing.

Forum Moderator and Customer
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