Today's bill wrong. AGAIN

[#1]

My bill dated today  (penultimate  on this contract), shows the wrong discount. -£0.87 instead of -£12.99. Please rectify.

This does not encourage me to renew, nor do the emails showing increases in June and March, whether I renew or not.

While you have had problems with your billing system, you have had more than adequate time to re-write the whole system several times.

[#2 · Accepted solution]

Hi @rpaco,

I'm sorry to hear about this. I've taken a look into your account and raised a response here.

[#3]

Many thanks Alex

You seem to have an uphill job fighting the accounting system.

Regds

rpaco

[#4]

Not to worry @rpaco and apologies again for any inconvenience that this may have caused. This shouldn't happen again next month, however if you have any problems whatsoever then please don't hesitate to drop us another message on here and we'll be more than happy to help out.