cancel
Showing results for 
Search instead for 
Did you mean: 

To cancel BT Sport App

leunglung
Newbie
Posts: 1
Registered: ‎03-11-2022

To cancel BT Sport App

Hi,

 

I would like to cancel the BT Sport App subscription but there is no "Cancel" button in "Add-on" page. How I could do it instead of calling the hotline?

 

Best Regards,

Lung

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 12,392
Thanks: 5,569
Fixes: 430
Registered: ‎30-06-2016

Re: To cancel BT Sport App

@leunglung  Welcome to the Community forum.

The alternate is to wait for a Plusnet staffer to come along. They will put a ticket on your account to which you can respond, cancelling the subscription. You just need to be patient as they are stretched at the moment.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: To cancel BT Sport App

Hey @leunglung,

Thanks for getting in touch and I apologise for the delayed response this week. I've logged a support ticket on your account regarding this, which can be accessed here. Just drop another message onto the thread when you've had a chance to read and respond and I'll pick this back up for review as soon as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team