Ticket system...WHAT ticket system
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Ticket system...WHAT ticket system
23-07-2013 12:37 AM
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was told to create a ticket over the matter. and thats where the issue starts.
theres NO ticket system, seriously i cant find it. doesnt even come up when you search for "create ticket"
and the only thing you have for contact us, are a bunch of phone numbers.
Re: Ticket system...WHAT ticket system
23-07-2013 1:16 AM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Ticket system...WHAT ticket system
23-07-2013 1:21 AM
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also why has plusnet made things so hard to find. and its not the first time ive moaned about that either
Re: Ticket system...WHAT ticket system
23-07-2013 4:09 AM
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https://www.plus.net/wizard/?p=new_question
Re: Ticket system...WHAT ticket system
23-07-2013 4:41 AM
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Re: Ticket system...WHAT ticket system
23-07-2013 4:48 AM
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I have around 150 PlusNet and associated interesting web pages bookmarked, some duplicated, many renamed by myself to be useful and easy to find again.
They are periodically sorted A-Z.
Apart from a few "pinned" ones
Re: Ticket system...WHAT ticket system
23-07-2013 5:22 AM
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Re: Ticket system...WHAT ticket system
23-07-2013 9:06 AM
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Hope that helps.
Re: Ticket system...WHAT ticket system
23-07-2013 9:56 AM
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now go from there and try to do a ticket and i bet if you go to billing, all you will be served are a bunch of numbers.
Re: Ticket system...WHAT ticket system
23-07-2013 10:12 AM
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Here is how to do it - and it gets tricky at the end
http://www.plus.net/help/?home=helptop
Click on Ask a question
Billing and payment
The options are as shown on the screen cap
If you click on one without the funny symbol to the right you immediately get to Ask a question
If you click on the one with the funny symbol then it opens a new window and if that doesn't answer the question - go back to the original window and you will see the second screen cap where you can ask a question
Re: Ticket system...WHAT ticket system
23-07-2013 10:15 AM
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But I agree, when I wanted to raise a ticket once before (can't remember what that was about) I found myself 'going around in circles'.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Ticket system...WHAT ticket system
23-07-2013 10:18 AM
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why on earth has plusnet made things so hard!!
Re: Ticket system...WHAT ticket system
23-07-2013 10:20 AM
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